Return and Exchange Policy

Thank you for shopping with us! If you are not completely satisfied with your purchase, we’re here to help. We offer exchanges and returns within 3 days of receiving the product, following the conditions below:

Conditions for Exchange & Return:

  1. Product Condition: Must be unused, unworn, unwashed, unaltered, and intact with tags.
  2. Timeframe: Exchange or return must be requested within 3 days of purchase.
  3. Packaging: All items must be returned with original receipt/invoice and barcode tags attached.
  4. Value: The exchange product must be of equal or higher value. No refunds for price differences on lower-value exchanges.

Damages and Issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

To start a return, you can contact us via email at support.fusionista@gmail.com or call us at 01902434020

For assistance, contact us between 10 AM - 7 PM at:

 

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